At Promova, we’re redefining language education to make it accessible, personal, and effective for today’s fast-paced world. Our growing team of 150+ professionals is on a mission to connect people, bridge cultures, and empower lifelong learners —reaching every country except aggressor states (yes, even Antarctica).

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We blend AI-driven innovation with human expertise to create tools that help people confidently speak, embrace new cultures, and truly belong in any language. As part of our team, you’ll make a real impact, work in an environment built on care, quality, and creativity, and grow alongside a community that values progress.

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With flexible work options, comprehensive benefits, and endless growth opportunities, Promova is more than a workplace — it’s a movement.

We are currently looking for a CRM Manager to join the Promova team.

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The primary goal of this role is to build effective communication with customers, enhance their user experience, and help them achieve their language-learning goals.

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Your Area of Influence:

• Creating and launching direct campaigns through the following channels: email, mobile push, app inbox, and in-app.
• Improving conversion rates across these channels.
• Tracking channel performance and preparing reports on the effectiveness of marketing campaigns.
• Analyzing user behavior to develop new campaigns and generate hypotheses for automation.
• Collaborating with creative marketers, designers, and product teams to launch new automated and manual campaigns.

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What You’ll Need:

• 1+ year of experience in CRM/email marketing;
• Experience working with email campaigns (mobile push, app inbox, and in-app experience are big pluses).
• Basic skills in creating and editing emails and push notifications.
• Experience working with any ESP (Customer.io, Reteno, eSputnik is a big advantage).
• Ability to analyze CR/OR/CTR metrics.
• Knowledge of CAN-SPAM, GDPR, and CCPA compliance requirements.
• Understanding of audience segmentation principles.
• Knowledge of IP and domain reputation management.
• Ability to generate and validate hypotheses.
• English level B2.

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Would Be a Plus:

• Basic skills in creating reports in Amplitude/Tableau/GA.
• Basic Figma skills.
• Experience in user segmentation.
• Experience working with mobile apps.
• Experience in campaign automation.
• Experience with Rebill rate/ Cancel flow is a significant advantage.
• Experience in creating a content plan for marketing channels.

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What We Offer:

• Engagement with an audience of over 8 million users per month, enabling the generation of a large number of hypotheses.
• Management of 4 communication channels (email, push notifications, in-app & notification center) across 3 platforms simultaneously (iOS, Android & web).
• A great opportunity to implement your ideas and influence communication with the user base.
• Work with audiences from different regions, offering an excellent chance to engage with various markets, offers, and news hooks.

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Corporate Benefits:

🎓 Growth — offered to help develop your skills, advance your career, and reach your full potential: compensation for additional training at external events and seminars; access to a large electronic library; paid online courses and conferences; Promova English Group; English Classes; Promova Speaking Club, and access to Promova Premium.

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🧘🏼 Wellbeing — offered to support your overall health, happiness, and resilience: work remotely from any safe location worldwide; flexible work schedule; 20 paid vacation days per year; an unlimited number of sick days medical insurance coverage; mental health support; power station reimbursement; employee discounts and special benefits for remote employees.

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🏄🏼‍♂️ Fun & Activities — offered to foster informal communication and strengthen social connections among teammates: remote team compensation for gathering and team-building episodes.

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Interview Process:

• Pre-screen with a recruiter (40 minutes);
• Test assignment;
• Interview with the hiring manager (1.5 hours);
• Bar-raising interview (1 hour).

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Hit the apply button and let’s create the unicorns together! 🦄

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